Terms & Conditions

Terms & Conditions

Welcome to GRANCE Cosmetics. By using our website and placing an order, you agree to the following terms and conditions.

1. General

GRANCE Cosmetics reserves the right to update, modify, or change these terms at any time without prior notice.

By using our website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.
  • The information you provide is accurate and complete.

2. Products & Availability

  • All products displayed on our website are subject to availability.
  • We reserve the right to discontinue or change products, prices, or promotions at any time.

3. Pricing

  • All prices are listed in PKR (Pakistani Rupees).
  • Prices may change without prior notice.
  • During sales or promotions, limited-time pricing may apply.

4. Orders

  • Once an order is placed, our team may contact you for confirmation.
  • We reserve the right to cancel or refuse any order due to:
    • Product unavailability
    • Suspicious activity
    • Incorrect pricing or information

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
  • Customers are responsible for providing accurate shipping information.

6. Return & Exchange

  • Returns or exchanges are only accepted according to our Return Policy.
  • Products must be unused and in original packaging to qualify.

7. Product Usage

  • Please read product instructions carefully before use.
  • Perform a patch test before applying any skincare product.
  • GRANCE Cosmetics is not responsible for allergic reactions caused by individual skin sensitivities.

8. Intellectual Property

  • All website content including logos, images, text, and product designs are the property of GRANCE Cosmetics.
  • Unauthorized use or reproduction is strictly prohibited.

9. Privacy

Your personal information is protected and handled according to our Privacy Policy.

10. Limitation of Liability

GRANCE Cosmetics shall not be held responsible for:

  • Delayed deliveries caused by courier services
  • Misuse of products
  • Indirect or incidental damages arising from website usage

11. Contact Information

For any questions regarding these Terms & Conditions, contact us:

Thank you for choosing GRANCE Cosmetics 💛