Shipping Policy

Shipping Policy

At GRANCE Cosmetics, we aim to deliver your orders quickly and safely across Pakistan.

Order Processing

  • Orders are processed within 24 hours after confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–3 working days
  • Far or Remote Areas: 3–4 working days

Delivery times may vary during sales, holidays, or due to courier service delays.

Shipping Charges

  • We offer Free Delivery on selected promotions and special offers.
  • Standard delivery charges may apply depending on location and order size.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) all over Pakistan for customer convenience.

Order Tracking

Once your parcel is shipped, you may receive tracking details through:

  • SMS
  • WhatsApp
  • Email

Failed Deliveries

Please ensure your address and phone number are correct. If delivery fails due to incorrect information or unavailability, re-delivery charges may apply.

Damaged or Incorrect Products

If you receive a damaged or incorrect product:

  • Contact us within 24 hours of receiving your parcel.
  • Share clear photos/videos for verification.

Contact Us

For any shipping-related questions or support:

Thank you for choosing GRANCE Cosmetics 💛